Information Products Company

Customer Service

View & Purchase Personalized Products
Clocks Poems Teaching Art Labels

Customer Service Request

If you have questions about your order or an inquiry select one of the following options and click 'Continue'.  You will then be asked to provide us specific information regarding your request.  This information will allow us to more quickly and accurately respond.

Name & Address Labels

Personalized Gifts 
(Clocks, Poems, Teaching Art)

General Inquiry

Online Order Support

Resale Opportunities


Shipping Information

Personalized products will be shipped via United States Postal Service Standard Mail, allow 2-4 weeks for delivery.
Shipping is charged on a per item basis and will be added to each order.

  • Return Address Labels $2.00 per roll
  • Decorative Clocks $3.00 per clock
  • Poems $1.00 per poem
  • Teaching Art $1.00 each

Iems may be shipped separately, expect to receive one package for each product.  They will not necessarily arrive on the same day.
Sales tax of 5% will be added to all Virginia orders.
Products can only be shipped to addresses in the United States.

Payment Information

We accept Visa or MasterCard.
For orders by mail, please make check or money order out to 'Labels'.

Mail orders to:
   Department RAL
   P.O. Box 3200
   Salem, VA 24153
Online Check/MoneyOrder:
Mail orders to: (include order number)
   892 Deer Valley Road
   Willis, VA 24380

Your complete satisfaction is important to us, so to request a replacement product, make a return and/or cancel your order and receive a refund, email us at or contact us using the IPC-Store address given above.